Terms and Conditions

Welcome to www.stylenook.in (the “Site”), a website operated by Best Foot Forward Pvt. Ltd. (“StyleNook”, “we”, “us”, or “our”). StyleNook offers a service that gives you access to clothing and accessories (“Products”) from the best up-and-coming labels and brands, and a number of related services (collectively, the “Services”).

The following terms and conditions (the “Terms of Use”) form a binding agreement between you and us, and govern your use of the Site, the Services and any Orders (defined below) that you place.

PLEASE READ THESE TERMS OF USE CAREFULLY

BY ACCESSING THE SITE, ORDERING A SHIPMENT, PURCHASING PRODUCTS, OR USING THE SERVICES YOU AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS OF USE, YOU MAY NOT ACCESS OR USE THIS SITE OR ORDER OR PURCHASE ANY SHIPMENTS.

We may change, add, or delete portions of these Terms of Use at any time on a going-forward basis at our sole discretion. It is your responsibility to check these Terms of Use for changes prior to use of the Site or Services, and in any event your continued use of the Site following the posting of changes to these Terms of Use constitutes your acceptance of any changes. We will use reasonable efforts to notify you of any such material changes by posting notice of the changes on the Site, and/or, in our sole discretion, by email or other means.

1.TYPES OF USERS

You may simply browse the Site as a “Visitor” or you may create an account (“Account”) and register with us to become a “Client”. You must be a Client to order shipments.

2. ACCOUNTS

To become a Client, you must provide your email address and select a password (“Account Information”), which you may not transfer to or share with any third parties. We will also ask you for additional information about what you do and don’t like in order to establish your style profile (“Style Profile”). In order that the Services work best for you, please keep your Style Profile up to date. Please also keep your Account Information confidential. If someone accesses our Site or Services using your Account Information, we will rely on that Account Information and will assume that it is really you who is accessing the Site and Services. You are solely responsible for any and all use of your Account Information and all activities (including Orders -- as defined below) that occur under or in connection with your Account. Without limiting any rights that we may otherwise have, we reserve the right to take any and all action we deem necessary to ensure the security of the Services and your Account, including without limitation terminating your Account, changing your password, or requesting additional information to authorize transactions on your Account. You agree to be responsible for any act or omission of any users that access the Services under your Account Information that, if undertaken by you, would be deemed a violation of these Terms of Use. You may not use anyone else's Account at any time, without the permission of the Account holder. Please notify us immediately if you become aware that your Account Information is being used without authorization. You agree not to register for more than one Account, register for an Account on behalf of an individual other than yourself without such individual’s authorization, or register for an Account on behalf of any group or entity. You must be at least 18 years old to be a Client. If we later discover or suspect that a person under 18 years old has requested a shipment (defined below), we reserve the right to take steps to cancel that request. We collect your personal information and aggregate information about the use of our Website and Services to better understand your needs and to provide you with a better user experience. From time to time we may use information provided by you to contact you via email, facsimile, phone or text message, to deliver certain services or information you have requested. By the use of our website and by submitting your contact details you agree to receive updates including but not limited to promotions, offers and order updates.

3. SHIPMENTS AND RETURNS

From time to time, we will contact you and offer you a shipment. When you choose to receive a shipment, we will send you some products chosen by StyleNook. You will be able to try them on in your own home and see what you like. You can decide to keep all, some or none of the Products in your shipment, and we will bill you for the ones you keep and refund the rest as per the company policy. If you order any shipment, ( an “Order”), you authorize us to charge you for the shipment in accordance with these Terms of Use. These Terms of Use will govern any shipment. We may refuse to ship to any address for any reason including because it is outside the geographic area that we serve (currently only Mumbai,Navi Mumbai and Thane) or it is to an address that we determine has a history of fraudulent purchases.

Returns. If you want to return any of the Products in your shipment, simply intimate us to arrange a free return. Any returned products must be intimated no later than three (3) days after you receive the package (the “Return Date”). We will assume that you have chosen to keep any Products in the shipment that you do not intimate us and we will charge your Account for those Products anytime after that day. Any exceptions permitting a return longer than 3 days after the Return Date must be requested in a timely manner and may be granted at the sole discretion of StyleNook. Products must be returned unworn , tags intact and in the original condition. We do not exchange or replace any item.

For any reason, we may decline to accept your request for a shipment. If we decline to accept your request for a shipment, we may attempt to notify you at the email address you provided. All Products will be deemed accepted by you upon shipment, and title to and risk of loss passes to you when we provide the Product(s) to a common carrier.

5. STYLING FEE AND PAYMENT

To pay for an Order, you will need to provide StyleNook with the information necessary to process an Order from you, including your shipping address and the billing information requested to pay for such Order. You may pay for any Products from your Order via Cash on Delivery or online payments

You may report any unauthorized use to us, and we will use reasonable measures within our control to help prevent future unauthorized use of your card.

For the services provided, StyleNook can charge a styling fee and also charge for the shipping cost based on our discretion.

6.PRICING AND PRODUCTS

StyleNook does not disclose the prices of its Products until you receive a shipment. While StyleNook makes efforts to follow the style and price preferences you express in your Styling Profile, we do not guarantee that every item in your shipment will comply with those preferences. If you don’t like it, you can send it back in accordance with Section 3. Please remember that you are responsible for paying the price of any and all Products in your shipment, whether they conform to your Style Profile or not, unless you return the Products by the Return Date. The manufacturer of each Product, and not StyleNook, is responsible for the quality and any warranty of any of its Products shipped or purchased from StyleNook. If you have a problem with an Order, you should first contact StyleNook at customer support and the relevant personnel will get in touch with you.

7. OWNERSHIP OF INTELLECTUAL PROPERTY

You understand and acknowledge that the software, code, proprietary methods and systems used to provide the Site or Services (“Our Technology”) and the materials, information and content made available or displayed by us on the Site or through the Services (collectively, “Our Content”) are: (a) copyrighted by us (b) subject to other intellectual property and proprietary rights and laws; and (c) owned by us. Neither Our Content nor Our Technology may be copied, modified, reproduced, republished, posted, transmitted, sold, offered for sale, or redistributed in any way without our prior written permission and the prior written permission of us. You must abide by all copyright notices, information, or restrictions contained in or attached to any of Our Content or Our Technology and you may not remove or alter any such notice, information or restriction. Nothing in these Terms of Use grants you any right to receive delivery of a copy of Our Technology or to obtain access to Our Technology except as generally and ordinarily permitted through the Site or Services according to these Terms of Use. Furthermore, nothing in these Terms of Use will be deemed to grant, by implication, estoppel or otherwise, a license to Our Technology or Our Content. Certain of the names, logos, and other materials displayed on Products, the Site or in the Services constitute trademarks, tradenames, service marks or logos (“Marks”) of StyleNook or other entities. Ownership of all such Marks and the goodwill associated with such Marks remains with us or those other entities. You are not authorized to copy, modify, create derivative works of or otherwise use Our Content and any Marks from Our Content or Our Technology. Any use of third party software provided in connection with the Site or Services will be governed by such third parties’ licenses and not by these Terms of Use.

8. GENERAL RULES OF USER CONDUCT

It is our goal to make access to our Site and Services a good experience for all of our Users. You agree not to, and represent and warrant that you will not use, reproduce, duplicate, copy, sell, resell or exploit any portion of the Site or Services, your use of the Site or Services, or access to the Site or Services for any purposes other than for which the Site or Services are being provided to you, or do any of the following:

Conduct or promote any illegal activities while using the Products, Site or Services;

Attempt to reverse engineer or jeopardize the correct functioning of the Site, or otherwise attempt to derive the source code of the software (including the tools, methods, processes, and infrastructure) that enables or underlies the Site; Attempt to gain access to secured portions of the Site or Services to which you do not possess access rights; Upload or transmit any form of virus, worm, Trojan horse, or other malicious code;

Use the Site or Services to generate unsolicited email advertisements or spam;

Use the Site or Services to stalk, harass or harm another individual;

Use any high volume automated, electronic or manual process to access, search or harvest information from the Site or Services (including without limitation robots, spiders or scripts);

Interfere in any way with the proper functioning of the Site and Services or interfere with or disrupt any servers or networks connected to the Site or Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Site or Services;

Use any robot, spider, other automatic device, or manual process to extract, “screen scrape,” monitor, “mine,” or copy any static or dynamic web page on the Site or Our Content contained on any such web page for commercial use without our prior express written permission;

Impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity; or Mirror or frame the Site or any of Our Content, place pop-up windows over its pages, or otherwise affect the display of its pages.

Don't:

Harass, verbally attack, or threaten others.

Pretend to be someone you are not or claim false credentials.

Pretend to make any claims, representations or warranties on behalf of any third party or StyleNook.

Post or link to content that is obscene, discriminatory, defamatory, harmful, threatening, or racially, ethnically, religiously, sexually or otherwise offensive.

Post content that isn’t yours — whether copyrighted or someone's personal material.

Engage in, link to, or promote illegal activities or content.

Post personal information about someone else unless it’s OK with them.

Use a review, a post, or a group as an opportunity to vent, disparage or flame a clothing brand, person, organization or entity

Post or link directly to any content with vulgarities directed towards another person, organization or entity.

You represent and warrant that Your Content does not and will not: (a) infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (b) violate any law, statute, ordinance or regulation, including, without limitation, the laws and regulations governing export control; (c) be defamatory or trade libelous; (d) be pornographic or obscene; (e) violate any laws regarding unfair competition, anti-discrimination or false advertising; or (f) contain viruses, trojan horses, worms, time bombs, cancelbots or other similar harmful or deleterious programming routines.

9. RIGHT TO SUSPEND

StyleNook reserves the right, in its discretion, to suspend your Account, your use of the Services or the sending of shipments at any time at our discretion including, as necessary to protect the security or operation of the Site or Services.

10. FEEDBACK?

In the event that you provide us any ideas, thoughts, criticisms, suggested improvements or other feedback related to Products, the Site, or the Services (collectively “Feedback”), you agree we may use the Feedback to: (a) modify our Site and Services or any Product and (b) promote the Site, Services and Products, and that you will not be due any compensation for your Feedback that is used in these ways. To the extent that we have your name, likeness, or voice, this will be part of the Feedback and you agree that we may use your name, likeness and voice in the same manner that we can use other Feedback. This is true whether you provide the Feedback on the Site or through any other method of communication with us, unless we have entered into a separate agreement with you that provides otherwise

11. MODIFICATIONS TO THE SITE OR SERVICES

We reserve the right to modify or discontinue the Site or Services (including shipments) with or without notice to you. We will not be liable to you or any third party should we exercise our right to modify or discontinue the Site and/or Services. If you object to any such changes, your sole recourse will be to cease access to the Site or Services. Continued access to the Site or Services following notice of any such changes will indicate your acknowledgement of such changes and satisfaction with the Site or Services as so modified. You agree that we, in our sole discretion, may immediately terminate your access to the Site and Services at any time, for any reason, in our sole discretion. YOU AGREE THAT WE WILL NOT BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY TERMINATION OF YOUR ACCESS TO THE SITE OR SERVICES.

12. COOKIES

Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to record various aspects of your visit and assist Stylenook.in to provide you with uninterrupted service. Stylenook.in does not use cookies to save Personal Information for outside uses.

We have implemented Google Analytics features based on Display Advertising (Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting). Visitors can opt out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

We, along with third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site.

No use or services available on this website are directed towards children. Stylenook.in does not knowingly collect Personal Information from children or sell its products to children.